Returns and refunds

Address Issues

• Please double-check your shipping address.
• We are not responsible for orders sent to incorrect or incomplete addresses.
• If a package is returned to us, the customer must pay for re-shipping.

Lost or Delayed Packages

• If your package seems lost or severely delayed, contact us and we will help file a claim with the carrier.

Damaged Items

• If your item arrives damaged, contact us within 48 hours with photos of the item and packaging.
• We may offer a replacement, repair, or refund depending on the situation.